Hire an AI Operations Assistant Who Takes Over 80% of Your Export/Import Workload
Trained specifically for freight workflows. Saves 4 full days per week. Costs 50% less than hiring.
Lia handles supplier messages, POs, QC, shipments, booking prep, export documentation, and ERP updates with consistency and zero turnover
Export & Import Operations Are Overwhelmed
Your team is stuck doing work that feels endless, repetitive, and error-prone:
Supplier messages across WhatsApp, WeChat, Email
POs arriving in different formats
QC needing constant follow-up
Booking packets spread across PDFs & spreadsheets
Carrier portals requiring manual prep
Export documents needing perfect accuracy
ERP updates your team hates doing
High staff turnover in this role
Software can’t fix this.
Humans burn out.
But the work still has to get done.
Meet Lia
Your AI Operations Assistant
Lia is not “software.”
Lia is an AI employee trained to do the exact role of an:
Import/Export Coordinator
Operations Executive
Freight & Documentation Specialist
She learns your workflow, handles your tasks, and reports to you, just like a real hire.
The Work Lia Can Take Over
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1. Supplier Coordination
Reads and extracts information from WhatsApp, email, and supplier portals
Tracks order status, production progress, and missing information
Sends reminders and organizes all supplier communication
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2. Customer Purchase Orders
Reads and extracts details from purchase orders across email, PDF, and documents
Validates data and highlights missing or unclear information
Creates clean purchase order summaries for approval
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3. Supplier Purchase Orders
Drafts supplier purchase orders using your pricing and terms
Tracks confirmations and changes from suppliers
Maintains a complete supplier purchase order timeline
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4. Quality Control Coordination
Tracks which supplier orders require quality inspection
Reads and extracts information from quality control reports
Flags defects, discrepancies, and non-conformities
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5. Shipment and Booking Preparation
Extracts carton details, weights, volumes, and dimensions
Organizes multi-supplier and consolidated shipments
Prepares complete booking packets for carrier submission
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6. Export Documentation
Generates commercial invoices, packing lists, and bill of lading instructions
Maps Harmonized System (HS) Codes and prepares certificate templates
Ensures all documents follow your formats with accurate, validated data
FreightFlow Replication System™
The system we use to replicate your coordinator’s workflow inside an AI employee.
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Everything your team hates doing reading one hundred plus messages and documents Lia does automatically.
Reads WhatsApp, Email PDFs Excel and your portals
Pulls out the exact details you need
Never misses a message never forgets a file
Your staff stop data hunting and start problem solving.
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We rebuild your entire export and import workflow inside Lia exactly the way your team already works.
Your real process Purchase Orders, Quality Control, Shipment Booking Documentation
Automated with zero workflow changes
Lia adapts to SOPs and Workflows
This is why companies get value in thirty days not six months.
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You stay in control and Lia does the heavy lifting.
Lia prepares everything
You approve with one click
Lia executes instantly
Zero risk. Zero mistakes. You always make the final call.
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Your existing tools gets clean and perfect data without your team typing a single line.
Works with Outlook, Gmail, WhatsApp, Excel, supplier portals
Turns messy inputs into clean structured data
Creates ERP ready files with no typing or formatting needed
Everything structured. Everything validated. Everything traceable.
30 Day Probation. Confirm the Hire Only If Lia Performs
You onboard Lia exactly the way you would onboard a human employee.
She works. You supervise. You evaluate.
You only confirm her employment if she reaches the agreed performance standard.
Week 1 : Orientation and Job Shadowing
We map your entire workflow from supplier communication to export documentation.
Lia learns from your real data, your standard operating procedures, and your past shipments.
She begins to understand exactly how your team works today.
Week 2 : Training on Your Data Sources
Lia reads supplier WhatsApp messages, emails, PDF files, Excel sheets, and any documents you receive.
Every piece of information is source tagged so your team can always see where the data came from.
By the end of this week, Lia can process most inputs without support.
Week 3 : Taking Over Real Tasks Under Supervision
Lia drafts supplier purchase orders, quality control tasks, booking packets, and export documents.
Your team reviews and approves everything with one click.
Lia executes instantly after approval.
Week 4 : Performance Review and Final Decision
You evaluate Lia based on the agreed key performance indicators.
If Lia does not reach at least eighty percent of the coordinator workload
you do not confirm the hire
you do not start the monthly retainer
and we continue improving her for free until she hits the target.
Lia’s Performance Review
The measurable results you can expect when she joins your operations team.
Workload Ownership
Lia independently handles eighty percent of the daily tasks performed by import and export coordinators, shipping coordinators, and documentation executives.
Your team finally gets relief from repetitive work.
Operational Accuracy
Lia maintains ninety five percent accuracy when reading messages, extracting information, and preparing export and import documents.
Manual errors and rework drop to near zero.
Efficiency Impact
Lia gives your operations team back four full workdays every week by taking over the tasks that slow everything down.
You scale without adding more headcount.
Hiring a Human
❌Monthly cost between 4000 to 6000 Singapore dollars
❌Three to six months of training before full productivity
❌Works only during office hours
❌Takes medical leave, gets tired, loses focus
❌Makes errors in documents, formatting, and data entry
❌Needs constant management and reminders
❌High turnover means retraining the next hire all over again
Hiring Lia
✅30 day probation with crystal clear performance targets
✅Works around the clock with full consistency
✅Never takes leave, never gets stressed, never forgets details
✅Maintains high accuracy for all documents and extracted data
✅Handles hundreds of supplier messages across multiple channels instantly
✅Never resigns, never complains, never needs retraining
✅Grows more capable as your workflow evolves
Every company handles export and import workflows differently.
Before we bring Lia into your team, we start with a simple conversation to understand:
How your suppliers communicate
How your team processes purchase orders
Where quality control slows down
How shipments and bookings are organized
What documents take the most time
Where errors and delays are happening
This call lets us show you exactly how much of your workflow Lia can take over — usually eighty percent or more.
Before you “hire” Lia, we need to understand your operations.
What You Get When You Bring Lia Into Your Team
A complete operations upgrade, without changing tools or systems.
This is everything you get before you even “confirm the hire.”
1.Supplier Workflow Mapping
Value: 1,500 Singapore dollars
We break down how your suppliers send information, where delays occur, and how miscommunication creates bottlenecks.
This mapping is the foundation that allows Lia to take over your daily workflows.
3.Quality Control and Shipment Visibility Dashboard
Value: 3,500 Singapore dollars
You get complete visibility over Quality Control results, supplier reports, shipment details, and exceptions.
Everything is clean, organized, and available instantly.
2.Export and Import SOP Rebuild
Value: 2,000 Singapore dollars
We translate your real processes into a clear operational flow that Lia will follow.
Your team does not need to learn anything new.
Lia adapts to your current workflow, not the other way around.
4.Document Generation System Setup
Value: 2,500 Singapore dollars
Commercial invoices, packing lists, bill of lading instructions, Harmonized System code mapping, certificates, and any internal forms.
All generated automatically using your own templates.
Lia’s Hiring Guarantee
The same way you would hire a human, but safer.
Performance Guarantee
If Lia does not perform the role to the standard we agree on during the probation period, you simply do not hire her.
No commitment. No ongoing cost. No pressure.
Fit Guarantee
If Lia does not fit your workflow or cannot keep up with the work your team gives her, you do not hire her.
Simple as that.
FAQs
Will this replace my staff?
Yes, it can replace the repetitive roles that slow your business down.
Most clients use the AI employee to eliminate admin-heavy positions or avoid hiring new staff.
Your existing team focuses on higher-level work while the AI handles the manual tasks.
How do I know the AI will do the job properly?
We train it using your real workflows, templates, and rules.
During the probation period, we monitor it daily and improve it weekly until it performs consistently.
If it does not meet expectations, we fix it for free or you can choose to fire it. No hard feelings.
Do I need to switch any systems?
No.
The AI employee works inside your current tools like WhatsApp, email, spreadsheets, CRMs, and your internal documents.
You do not need to change platforms, reinvent your processes, or learn new software.
How much time will I actually save?
Most SMEs save between 20 and 40 hours of work every week.
That is equal to replacing one or two junior staff.
You will feel the impact within the first month.
What if it does not work for my business?
There is zero risk.
If it does not perform the way you expect, we fix it for free until it does.
If it still is not a fit, you can fire it immediately. No long-term commitment.
How fast can I hire an AI employee?
After our Blueprint session, we prepare the role and “hire” your AI employee in about two to four weeks.
There is no interview, no probation anxiety, and no training delays.
It starts performing on the first day.