How an Education Group Cut Errors by 90% and Freed Up 70% of Admin Time
Client Context
A fast-growing education provider in Singapore operated 10+ branches with over 1,000 students enrolled. Payments, lesson scheduling, and teacher payroll were all managed manually across spreadsheets, WhatsApp, and email.
The leadership team knew they were scaling, but their admin operations couldn’t keep up. Parents were frustrated with payment delays, teachers were underpaid due to calculation errors, and branch managers were spending most of their time chasing paperwork instead of improving student experience.
The Challenge
When we met the directors, they described their challenges clearly:
Payment tracking errors were happening daily — leading to parent complaints and revenue leakage.
Teacher payroll calculations took hours each month, with frequent disputes.
Lesson scheduling was tracked manually, causing missed classes and confusion across branches.
Admin staff were spending 70% of their time on repetitive, low-value tasks.
As one branch manager told us: “We were running a growing education business on WhatsApp and Excel. It wasn’t sustainable.”
Our Solution
We built a centralized AI-powered system designed specifically around their workflows. The solution included:
Automated payment tracking integrated with their existing payment platforms.
Payroll automation, calculating teacher hours and variable pay instantly.
AI-driven lesson scheduling, ensuring no conflicts or missed classes.
A real-time dashboard for leadership to see performance, attendance, and revenue across all 10+ branches.
The system was deployed in phases, ensuring staff adoption was natural and disruption-free.
The Results
Within the first three months, the impact was undeniable:
Error rate dropped from 10% to under 1%.
70% less admin time spent on manual tracking and reconciliation.
100% accurate teacher payroll every cycle.
Parents received instant receipts and reminders, improving trust and satisfaction.
Branch managers shifted focus from chasing admin to growing student enrollment.
The CEO summed it up: “This system didn’t just save us time — it restored confidence with our staff and parents. We finally feel in control.”
Why This Matters for You
If you run a tuition center, training institute, or multi-branch education business, you know the pain of messy admin, payment delays, and teacher payroll errors.
This case study shows what’s possible when you stop relying on disjointed tools and let AI streamline your operations.
The result? Happier staff, happier parents, and more room to scale.